Effective Date: 1st April 2025
At Ai-Peptides, we are committed to delivering the highest quality research compounds and ensuring a smooth customer experience. Due to the sensitive nature of our products, we have implemented the following policy regarding returns and refunds.
All Sales Are Final
All products sold through Ai-Peptides are for laboratory research and development purposes only and are not for human consumption. As a result, we do not accept returns or exchanges under any circumstances, including but not limited to:
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please follow the steps below:
Once verified, we may offer a replacement or refund, at our sole discretion.
Important: We cannot process claims submitted after 3 business days or without photographic evidence.
Lost or Seized Packages
Ai-Peptides is not responsible for packages lost in transit or seized by customs or regulatory authorities. It is the buyer’s responsibility to ensure that the products ordered are legal in their jurisdiction and that the shipping address is accurate.
Unauthorized Use
Ai-Peptides products are intended strictly for research purposes. Any misuse, mishandling, or unauthorized application of our products automatically voids any eligibility for refunds, replacements, or customer support.
Need Help?
We understand that issues may arise, and our team is here to assist.
For questions related to your order, please contact:
AI Peptides
Email: support@ai-peptides.com
Response Time: Within 2 business days
Business Hours: Monday–Friday, 9 AM – 5 PM PST
Mon - Fri 9AM - 4PM PST
Mon - Fri (Excluding holidays)
Orders placed and paid after 12PM PST are shipped the following business day
© 2025
Ai-Peptides.com. All Rights Reserved.
All products on this site are for Research, Development use only. Products are Not for Human consumption of any kind.
The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.
Ai-Peptides is a chemical supplier. Ai-Peptides is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. AiPeptides is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.
